Shipping policy

Shipping Policy

At Rosveig, we are committed to delivering your order in a timely and secure manner. Please review our shipping policy below for details on how we process and ship your purchases.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our website, covering T-Shirts & Tops, Skirts, and Pants & Trousers.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or thresholds. The shipping cost is calculated based on your order's total weight and destination, and will be clearly displayed at checkout before you complete your purchase.

Processing Time

Orders are processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email notification with tracking information once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Typically, Standard Shipping takes between 5-10 business days for domestic orders and 10-20 business days for international orders. Please note that customs clearance or local postal delays may affect delivery times.

Order Tracking

Once your order is shipped, you will receive a tracking number via email at [email protected]. You can use this tracking number to monitor your package's progress. If you do not receive tracking information within 5 business days of placing your order, please contact us.

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. Rosveig is not responsible for orders delivered to incorrect addresses provided by the customer. If you need to update your shipping address after placing an order, please email us immediately at [email protected].

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue. Please note that Rosveig is not liable for packages marked as delivered by the carrier.

Contact Us

For any questions or concerns regarding your shipment, please reach out to our support team via email at [email protected]. We are here to assist you.